Categories
DirecTV Site Change

DIRECTV GenieGO 2 is in Stock!

We’ve been eagerly awaiting the arrival of the DIRECTV GenieGO 2, and it’s here!

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The GenieGO allowed DIRECTV customers to stream and copy shows from most current DVRs to their phones, laptops, desktops, and tablets.

The GenieGO 2 is 2-3 times faster, and includes a coax port, SWM splitter, and coax cable to make installation much, much easier!

Categories
WeaKnees News

ACT FAST! TiVo Roamio Plus/Pro Direct from TiVo at Insane Prices

We have been selling TiVo DVRs for well over a decade now and I don’t think we have ever seen a situation quite like this one. TiVo is selling the Roamio Plus and Roamio Pro DVRs with lifetime service at far under our wholesale cost. The Roamio Plus is $599.98 with lifetime TiVo service and the Pro is $799.98 with service. Even for existing TiVo subscribers, this is a significant discount.

This will not last long (and we’ll probably remove this post once the sale is over).

Once you have your unit in hand, you can order a weaKnees TiVo Upgrade Kit to add capacity.

Categories
Customer Contacts Customer Shipment Product Information

Series1 “Failed While Loading Series” Problem: Fixed!

Back in February, a problem surfaced where many Series1 TiVos began having problems acquiring guide data. These units would hang at 12% with a message saying “failed while loading series.” As you can see from the comments in that post, people were not happy.

As the months went by without a fix, we started to investigate more carefully, and we found a way around the problem: a replacement hard drive.

We found that the problem wasn’t affecting all units, so once we found units that didn’t have the problem, we cloned the software to the units that did have the problem, and we found that it went away. The units started completing setup and acquiring guide data.

If you’d like to order a replacement drive that doesn’t have this problem, see our TiVo Upgrade page.

If you’d like us to reformat your drive with this software, see this page.

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Customer Shipment Site Change WeaKnees News

New Shipping Rates to Alaska and Hawaii

Announcing cheaper shipping options to Alaska and Hawaii, via USPS Priority Mail!

While we wish we could afford to extend our free shipping promotion to customers in Alaska and Hawaii, we just don’t have that much profit in sales to be able to pull that off (maybe that’s a good thing?).

But we are now shipping larger boxes to these two wonderful states via USPS, so that method can bring the costs down plenty. Further, we are adding in a subsidy to lower these rates even further by about as much as we spend on our free ground shipping promotion in the continental states, so AK and HI residents will get the benefit of that discount.

It’s all live in our shopping cart – add in your items and address and you’ll get a rate calculated live.

Categories
WeaKnees News

Series 1 Dialing Problems – Update

A couple of months ago, we posted about a problem impacting Series1 TiVo units. Specifically, these units are not able to complete setup and get an error message, “Failed while loading series.” For over two months now, TiVo has been working on the problem and has given us every indication that it will be resolved. Unfortunately, that day has not yet come. TiVo recently acknowledged the issue on their website, saying that “TiVo is developing a solution to [be] made available as soon as possible.” We hope and expect the fix to be implemented any day now.