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Customer Contacts Product Information Troubleshooting Help

Transfer TiVo Videos to iPod and iPhone

This is definitely a hot topic, and we get questions about how to make these transfers all the time. We also get tons of spammers clogging up our forums with their posts on how to do it – and where to purchase their software (and, yes, we delete those threads as fast as we can).

But, in the end, TiVo.com has the best tutorials on how to make these transfers, so we recommend that you just see their pages for the best information. Links are at the bottom.

Some notes about what’s required for this to work:

  • You do need to purchase software to make these conversions work. For the PC, you need TiVo Desktop Plus ($25) and for the Mac, you need Roxio Toast 9 Titanium ($75).
  • You need to have your TiVo and your computer on the same internal network. If you need hardware for that, see our TiVo networking parts area for anything you might need.

Then, you just follow the steps in TiVo’s tutorials:

TiVo to iPod/iPhone on a PC

TiVo to iPod/iPhone on a Mac

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Product Information WeaKnees News

WeaKnees Debuts Playstation 3 Upgrade Kits

We’re now selling upgrade kits for the Sony Playstation 3. See our PS3 Upgrade Kit page. We can put up to 320 GB of space in a Playstation 3, enabling users to save more downloaded content! Now that Sony has announced the ability to download content online, the relatively small hard drives in PS3s will get filled fast. We’ve got a way out!

We have two paths to the PS3 upgrade, one being D-I-Y and one where customers send us the unit for our complete service.

The first option for do-it-yourselfers includes the replacement hard drive, pre-loaded USB flash drive, tools, and complete instructions with pictures. The process takes less than an hour, and most of the time involves using the PS3 controller on-screen. With our pre-loaded flash drive, we’ve overcome the problems that many do-it-yourselfers run into, and customers’ units will be updated to the newest version of the PS3 software in the process. And if you’ve installed a WeaKnees kit in your DVR before, you know the benefit of our instructions and phone and online support through email, and through our new Playstation 3 upgrade forum area.

Our second option is a complete service where customers send in their Playstation 3 console. We then backup all the data, install our new drive, and restore the data to the replacement drive. So this way, all data that existed on the game console before is still intact afterward. It’s totally seamless.

Full information is on our Playstation 3 Upgrade page.

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TiVo News TiVo Upgrade Troubleshooting Help

TiVo Unveils Plans for Digital Transition, 2009

We have previously written about the transition from off-air analog signals to off-air digital signals, set to occur in February, 2009. Remember that this change really impacts those who get television signal from an off-air antenna (rabbit ears). If you subscribe to cable or satellite service, those providers are generally unaffected by the transition.

For those that DO rely on off-air antenna signals and have a Series 1 or Series 2 TiVo (basically any TiVo other than the TCD648250, TCD652160 and TiVos with DIRECTV built-in), the transition to all-digital signals will absolutely impact your TiVo and its ability to record.

Those in this situation have several choices:

IF YOU HAVE A SERIES 2 TiVo (TiVo-brand starting with TCD1XXXX, TCD2XXXXX and TCD540XXX, any Humax-branded TiVo, Sony SVR3000 or any Toshiba-branded TiVo):

1) Continue using the Series 2 Tivo and get a compatible converter box.

2) Get an HD TiVo that can handle and convert the digital broadcasts.

3) Get cable or satellite.

Option #1: TiVo has released a list of compatible converter boxes (see the “Converter Boxes” tab after clicking link, or see the list below). These boxes will take a digital signal from an off-air antenna and convert it into an analog signal. The converter box contains a tuner. It will map the digital signal into an analog station and sent it out to your TiVo in a format that the TiVo can read. In order to change channels, the TiVo will have to communicate and control the converter box using an IR Blaster Cable. To cut the cost of the converter box, you can apply for a $40 coupon (limited supplies) from the Federal Government to help pay for the cost of the box. Remember that as of this date, the converter boxes will not work with your TiVo–you will need to wait for a software update before the TiVo can control the converter box.

Compatible Converter Boxes

Option #2: Get a TivoHD. These boxes are truly outstanding, are fully ready for the digital world, and can output high definition. The HD part may not be important if you don’t have an HD television, but you’ll be ready if and when you do change out your TV. The catch is that if you have lifetime service on your old Series 1 or Series 2, TiVo is not currently offering any transfer options. You would have to get new service on the TiVoHD and then sell or give away the Series 1 or Series 2.

Option #3: If you decide to abandon your antenna and go with satellite or cable, your Series 1 or Series 2 TiVo will work with just about any cable box and satellite (from DIRECTV, DISH Network and providers in Canada) set top boxes.

*Here is a list of the supported boxes:

Supported Models

  • Insignia NS-DXA1
  • Venturer STB7766G
  • Magnavox TB100MW9
  • RCA DTA 800A
  • GE 22729
  • Zenith DTT900
  • Channel Master CM-7000
  • Lasonic LTA-260
  • Philco TB100HH9
  • Samsonic FT300A
  • Tivax STB-T9
  • Artec T3Apro
Not Supported

  • Digtial Stream DTX9000
IF YOU HAVE A SERIES 1 TiVo (HDR-series or SVR2000):
It’s a bit murkier for you, but as of now, TiVo is suggesting that it is not releasing a software version to make these units compatible with digital converter boxes. Series 1 owners using antenna signals are being told that Option 2 or Option 3 are the only options. For a limited time, Series1 owners (presumably, only those using antenna signals) can get a refurbished HD DVR for $100 and TiVo will move lifetime service for an additional $300. Not a bad deal at all.
Series1 Digital Transition
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DirecTV Product Information WeaKnees News

New DIRECTV SWM-8 Pricing: $199!

That pretty much says it all – starting today, we’re pricing our DirecTV SWM-8 units at $199. These amazing units allow for one cable to enter your house carrying up to eight tuners-worth of data, for up to eight receivers or four DVRs. All on one cable!

+These units include power supplies (DirecTV branded).

+These units include free ground shipping in the 48 states!

We also have a full line of accessories for these units, and everything is in stock.

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Customer Contacts DirecTV Product Information WeaKnees News

DirecTV TiVo OS Version 6.4a – Add Kits Fail

We sell add kits for almost all versions of TiVo DVRs (as opposed to replace kits, which we do have for every single model). These add kits won’t install with version 6.4a of the DirecTV TiVo software on these models:

  • Hughes HDVR2
  • Hughes SD-DVR40, SD-DVR80, SD-DVR120
  • RCA DVR39, DVR40, DVR80, and DVR120
  • DirecTV R10
  • All Samsung DirecTV TiVos
  • Philips DSR7000, DSR704, DSR708

This same problem came up a few years ago with standalone TiVos running some subversions of TiVo OS version 7.2.

Here are the symptoms: attaching one of our add kits will cause the TiVo to go to the “Welcome, Powering Up” screen, followed by the “Almost There, a few minutes more” screen, then reboot back to the first screen. This cycle repeats endlessly.

Now that we’re aware of the issue, we’re notifying all customers of the potential problems before we ship the kits. Here are the options in this situation:

  1. Order a replace kit instead. Considering the age of most of these models, we generally recommend replace kits anyway. Add kits rely on your older drive, and if the older drive fails, your whole unit is down until you get a replace kit.
  2. Send us the entire unit for the add kit to be installed. We can do it here successfully.
  3. Wait and see if a later version of the TiVo OS resolves the issue.

We really think #1 is the best option, as we think these units generally need replace-style kits, but we do still continue to offer add kits to those unwilling to lose their programming, or to send us the unit for us to install a replace kit and copy the contents.

So if you’re looking for an add kit, check your OS version first. If you haven’t gotten 6.4a yet, unplug the unit from the phone line immediately! You can then install an add kit, and let the unit upgrade later.