Two great products that go great together?
If you’ve got an iPad and a TiVo Premiere, you’re in luck.
If you’ve got a TiVo Premiere, you may want to get an iPad. And if you’ve got an iPad . . . I’ll leave it there.
Here’s the link: TiVo’s iPad App
While we really like the TiVo Slide Remote, and we also like the regular website, this app has just tons more features and polish, and makes a true companion to using your TiVo Premiere. And, best of all is the price: free.
We previously wrote about TiVo DVRs having problems dialing in – specifically getting “call interrupted” errors.
Then we wrote to say that TiVo had alerted us that they had fixed the problem.
Well, unfortunately, I’m back to say, that doesn’t seem to be the case, at least for all users. Plenty of our customers are still seeing these dial-in problems. So if you are also, you’re not alone.
TiVo is on the case, but feel free to email us more info on your situation if you’d like, and if you include your 15 digit TiVo Service Number (TSN), we’ll pass it on to TiVo while this problem persists.
We just received an email from TiVo (on Sunday!) letting us know that they have resolved the “Call Interrupted” problem that we posted about a few days ago. We have been providing TiVo a list of TiVo Service Numbers from customers who have emailed us with this problem…so thanks to all of those customers who volunteered their units for troubleshooting.
Thanks very much to the engineers and support folks at TiVo for helping resolve this issue.
If you’ve got a Series1 TiVo (Sony SVR-2000 and Philips HDR series) and you’re getting a lot of “call interrupted,” you’re not alone.
We’ve been getting a LOT of inquiries via email and phone from people having this problem. We’re pretty sure it’s not a problem in the TiVos themselves, but rather at TiVo HQ. There are just too many reports for this to be a coincidence.
Over at TiVoCommunity, there’s a whole thread on the issue full of people experiencing these problems.
So, while we’d love to sell you a replacement hard drive or an external modem, we really think the best move is to sit tight and see if TiVo sorts this one out.
UPDATE: Looks like this does NOT just affect Series1 TiVos. I’ve been corrected by several people here at WeaKnees that this is happening with Series2, HD, and even Premiere units, not just with phone lines, but also with network connections.
TiVo! Help!
On Sunday, November 14th, TiVo announced new holiday pricing for the TiVo Premiere DVRs, with retail pricing starting at $99.99 through December 31, 2010. The Premiere XL price dropped to $299.99, which represents a whopping $200 price drop on these units.
WeaKnees also reduced our upgraded TiVo Premieres by $200, bringing those prices down to the lowest ever for an HD TiVo. So the price on every TiVo Premiere we sell is now $200 lower.
Along with the price drop, TiVo also changed the pricing structure for TiVo service. At least for now, the only pricing option for TiVo Premiere boxes is $19.99/mo, with a one-year commitment for service. Lifetime service is not available for Premiere units under this promotion.
For those who want lifetime service on an HD TiVo, we have a supply of TiVoHD XL DVRs in stock that are eligible for lifetime service. In addition, all of our standard def dual-tuner TiVo DVRs, and all of our single-tuner, standard def Humax TiVo DVRs with built-in DVD burner, are still eligible for product lifetime service. For these units, lifetime service is $399 for new TiVo subscribers and $299 for existing subs.
But here is where things get confusing:
1) As of now, you cannot purchase product lifetime service on TiVoHD XLs or standard def TiVos at TiVo.com. You have to call 877-FOR-TIVO to sign up for product lifetime service.
However, the TiVo service terms indicate that other service options should be available for non-Premiere TiVo DVRs.
2) If you are an existing TiVo subscriber and go to activate a TiVo Premiere DVRs as an additional unit, the option you’ll get a TiVo.com is $19.99/mo:
However, if you are an existing subscriber and activate a TiVo other than a TiVo Premiere, you will get this:
You’ll see the additional reference to the MSD terms and conditions:
Click that and get this:
Naturally, the question becomes: Where are the other MSD options? I presume these will be available only by calling TiVo. Also note, however, that the MSD terms do not distinguish between the Premiere and non-Premiere TiVo DVRs.
So for the holidays, if you want an HD TiVo with lifetime service, consider the TiVoHD XL. It’s a great, solid unit, at a great price, and eligible for lifetime service.
On the otherhand, if you are currently paying a cable company $15 (or whatever) for a cable DVR, the new Premiere pricing is a great chance to give TiVo a try. For $100 + a few bucks more a month ($19.99 + the cost of a CableCARD), you can get a REAL DVR—a TiVo!