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New Cart – New Coupons!

We’ve just updated our online cart to greatly increase the speed of the checkout process, and to take advantage of the latest security enhancements.

Our checkout is now entirely done on one page using AJAX and it’s fast! Come try it out!

We’ve got two coupons to get you to come and visit – they last until August 20, 2009:

WK10 – $10 off any order over $100

and

WK60 – $60 off any order over $500

The only items on the site that these won’t work with are our Humax DVD TiVos – and that’s because we already have a coupon for $100 off on these units (HUMAX100).

To use a coupon in our new one-page checkout process, look for the “Source Code” box:

Picture 4When you enter your Coupon Code and click on the arrow, you’ll see this:

Picture 6Note: you can also use these coupons in Google Checkout.

We hope you like the new checkout process, and we’ve got more features in the updated cart that we’ll be adding soon! Please send any feedback to [email protected] or post in the comments here.

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Customer Contacts DirecTV Product Information TiVo News TiVo Upgrade WeaKnees News

DirecTV HD TiVo Update

The update is:

No update. Sorry. We’re still hearing 2010.

Unfortunately, despite our best efforts to get some sort of update, we just can’t get anyone to talk about the release date. But we decided to post on the blog because we get SO many inquiries about this. We think this will be a very popular product.

Of course, since our two biggest interests are TiVo and DirecTV, we may be uniquely positioned to hear from everyone who wants information. But it’s a lot of people, generating a lot of pent-up demand.

If you want the latest news (when there actually is some), we’d recommend you:

1 – Sign up on TiVo’s list for DirecTV information.

2 – Sign up on our general list for TiVo and DirecTV news.

3 – Watch this blog.

4 – Follow us on Twitter.

As soon as we have any news, we’ll likely post it to here and on Twitter, and if it’s substantial, we’ll probably send out an email.

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WeaKnees News

New TiVos in a Few Big Cities Are Rebooting During Guided Setup

UPDATE: We received a call today, 11/17/09, from a representative at TiVo, who said they had solved this problem. Now, when you are going through guided setup, the TiVo will limit the number of dial-in numbers, and may also limit the area codes. If you need additional numbers or additional area codes, you will be presented with the ability to get more numbers at the bottom of the list. Thanks, TiVo!!

We have had a few customers recently report problems dialing in their new TiVos from big cities. We had a customer in Los Angeles and another in San Francisco face the same problem: During guided setup, immediately before the second dial-in call, the TiVo mysteriously reboots.

After a bit of research (and reports back from customers), problem is that there was a recent surge in the number of available dial-in numbers. Some zip codes have in excess of 300 possible numbers, which causes the TiVo to seize up and reboot. We were able to reproduce the problem using our own zip code.

Until TiVo solves the problem, there are two solutions:

1) Network your unit, rather than use a phone line.
2) Call TiVo customer support and tell them the problem. They will work to find a zipcode that (a) has fewer dial-in numbers, and (b) has your same cable provider and lineup. Once you enter that ‘magic’ zip code, the problem will go away.

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WeaKnees News

Kinda WeaK

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Product Information WeaKnees News

$100 Off All Humax DVD TiVos!

We’re getting in a big batch of our ever-popular DVD TiVos today, so, for a limited time, we’re offering a coupon for $100 off these units. That brings the base unit to $149 – our lowest price ever!

Use Coupon Code: HUMAX100

If you’re looking for a standard def TiVo, these are perfect units. They can burn shows to DVD from your TiVo, or from an external source like a video camera. And they have all the regular TiVo features including the peanut remote, online scheduling, Season Passes, WishLists, etc.

Humax DVD TiVo
Humax DVD TiVo

We have these units in several capacities from 40 hours on up to close to 1000 hours.

And we have two varieties: the DRT400 and the DRT800. The DRT800 includes a FireWire port for grabbing video from a video camera and saving it to the DVR for viewing, or even for burning to DVD. The DRT400 can still import video from a camera or VCR, but only through analog inputs.

We’ve also lowered our prices on extended warranties for these unit. Come check out our complete Humax DVD TiVo selection!