Categories
Customer Contacts miscFAQ Product Information TiVo News WeaKnees News

TiVo Premiere Elite FAQ

This week, the TiVo Premiere Elite debuts. This is TiVo’s latest DVR, with four digital tuners, all capable of recording simultaneously. This is the first TiVo DVR ever that can record more than two channels at once.

We’ve been fielding a lot of questions about this new unit. Here are the answers.

What services will work with the Premiere Elite?

The TiVo Premiere Elite works with digital cable, including Verizon FiOS. That means pretty much any traditional cable company in the US is compatible with the TiVo Premiere Elite, including Comcast, Cox, TimeWarner, BrightHouse, etc.

Incompatible services include satellite TV (DirecTV and Dish) and AT&T’s U-Verse.

Will the Premiere Elite work with ATSC/OTA antenna, like the other Premieres?

No. The Elite ONLY works with digital cable – not analog cable, and not antenna. The other two TiVo Series4 models (TiVo Premiere and TiVo Premiere XL) will both work with digital antenna broadcasts and analog cable broadcasts. There is no way to add these capabilities to the Elite.

How do I get a CableCARD that can support four channels at once?

Any Multistream CableCARD can decode four channels at once in the Premiere Elite. In fact, Multistream cards are capable of decoding six streams at once; so far, no DVR can support more than four.

Older TiVo DVRs may have single-stream cards in them. A single-stream card will work in these units, but, of course, that means only one show can be recorded at a time.

Can I move my CableCARD from my other DVR to the Premiere Elite?

Generally, yes, you can move the card, but you’ll have to contact your cable company after doing so to have them re-provision the card for the new hardware. There may be some exceptions with certain cable providers.

Can I get TiVo Product Lifetime Service for the Elite?

Yes, lifetime service is available for the Elite. The price is currently $499.99 for new TiVo customers, or, if you have an account with an active unit at TiVo.com, you can get a $100 discount on lifetime service, so your cost would be $399.99.

Can I just move Lifetime Service to the Premiere from my other TiVo DVR?

No. TiVo will not allow Product Lifetime Service to be moved from one unit to another. However, if you have a unit with lifetime service, you do get a discount on subscribing another unit to lifetime service. See the entry above.

 

Categories
Product Information Site Change TiVo News WeaKnees News

TiVo Premiere Elite – 4 TB Units Shipping

The TiVo Premiere Elite will be shipping starting tomorrow, October 10, from our Los Angeles warehouse.

We’ve successfully upgraded the unit to 4 TB for a total of about 640 hour of HD recording space. And these are also shipping, starting tomorrow. These units use a 2 TB internal drive, and a 2 TB external drive. Both drives are WD AV Green power models.

See our TiVo Premiere Elite models.

Categories
Product Information TiVo News WeaKnees News

Four Tuner TiVo Premiere Elite Shipping October 10th!

We have received our shipment of TiVo Premiere Elite DVRs and we’re thrilled to announce that we’ll start shipping on Monday, October 10th. We will start taking orders on October 9th here.

The TiVo Premiere Elite in an Eco-friendly Box

The Premiere Elite has four tuners–it can record four shows simultaneously, while you are watching a fifth recorded show. It is built on the same Premiere XL platform, but it lacks an off-air digital tuner. Therefore, it can ONLY be used with digital cable or Verizon FiOS, and it requires a CableCARD.

The Elite has some other cool features that TiVo’s other HD DVRs lack, such as built-in support for MoCA. Without boring you with the details, MoCA permits you to run Ethernet and cable over the same incoming line, so if you are unable to run an Ethernet cable to your TiVo, but you have a router near your cable modem, then you can combine the two signals onto the one coax cable line coming into your TiVo.

We have posted the TiVo Premiere Elite specifications for the TiVo Premiere Elite and we have a comprehensive TiVo Premiere comparison chart on the website as well.

Needless to say, we’ll be working on upgrades and will update the Blog once we have news.

Categories
WeaKnees News

TiVo Still Claims DirecTV DVR is Coming in 2011

Amazing but true, they still insist we’ll see a new HD DirecTV TiVo before the close of 2011:

https://twitter.com/#!/TiVo/statuses/121324453950009344

“Hi @farmdwg we’re still planning for a 2011 launch. We’ll immediately update fans once DirectTV has more details to offer. Hang in there!”

And you know, if TiVo or DirecTV ships it, we’ll have it!

Categories
Product Information Site Change TiVo News WeaKnees News

TiVo DVRs with Lifetime Available

Most TiVo DVRs require a subscription to TiVo to do anything at all – without the subscription, they’d be a boat anchor.

But TiVo does have the Product Lifetime Service option (PLS) which means that you pay once for service for your unit, and that unit gets TiVo service as long as it’s in operation. PLS costs $499 currently, or $399 if you already have a TiVo account.

Since the PLS is tied to the unit and can’t be moved, we’ve have some units here with PLS on them, for considerably less than $499. So if you’re interested in buying a TiVo DVR that won’t incur monthly service fees, see our page of TiVo DVRs with prepaid Lifetime service.

Prices start at $199.