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Customer Contacts miscFAQ Product Information

TiVo Suggestions and Default Settings

Here’s an email we get a lot – and something I always forget to post on the blog: auto-record of TiVo Suggestions.

When customers get a new hard drive from us (we’ve got them for every model TiVo) and they install it and set it up, they find that it’s recording a lot of shows that they haven’t requested. And, shows they don’t want.

This is happening because TiVo Suggestions is on by default – and the new drive is using the default settings. And why are they shows you don’t want? Your thumbs-up and thumbs-down history was on your old drive. So the new drive has very little info to offer to the Suggestion engine.

OK – here’s how to turn it off. Go to:

Settings -> Recording -> TiVo Suggestions

and choose No!

That should do the trick. Now you can just delete the accumulated shows. If you have folders on, you should see them all in a folder marked “TiVo Suggestions”.

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Customer Contacts Product Information TiVo News

Yes, we have TiVo HD DVRs in stock

There have been several blog posts about TiVo HDs being out of stock at TiVo and at BestBuy.

TiVo does have them in stock if you want a refurbished unit.

If you want a new one, we have them – all shapes and sizes. See our complete line of TiVo HDs.

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Product Information WeaKnees News

Just a Little Time Left! Still Shipping for Christmas

Come today at about 3:30 PM Pacific, the last UPS truck will leave WeaKnees. So that’s your last chance to order from us and have us get the package to you in time for Christmas!

You’ll need overnight shipping to make it happen, and please get your order in with time to spare for us to build it (if necessary) and pack it properly. If in doubt – call! 888 932-5633.

All TiVos, upgraded and stock, and all DirecTV DVRs are in stock and can be shipped out today!

Categories
Customer Contacts DirecTV Product Information TiVo News

Latest Update on the DirecTV TiVo HD

There’s no question we get asked here at WeaKnees more than “When is the new DirecTV TiVo HD coming out?”

Man, do we wish we had a good answer.

Both DirecTV and TiVo have generally only gotten as specific as “2010.” And that’s all we’ve been able to repeat to everyone.

But, recently, DirecTV has posted a couple of tweets that narrow down the 12 month window to, maybe, a four month window. They’ve used the terms “early next year” and “first part of 2010” in their posts.

Yes, this is important breaking news, and it’s definitive.

Now, if only we had some clue as to features, pricing, looks, availability, etc. . .

Categories
DirecTV Product Information WeaKnees News

DIRECTV abandons the Zinwell WB616 (6×16) Multiswitch; We’ve Got Solutions!

Without any warning, DIRECTV or Zinwell (not sure who’s really responsible, but we’re assuming DIRECTV) stopped production of the Zinwell WB616 (also called a WB 6×16 and WB616WB-Z) multiswitch. This device is a powered multiswitch that takes 4 lines from a 5LNB dish and enables you to power 16 tuners.

With the demise of this switch, we have received calls and emails from many installers looking for a solution. When we ran across an eBay auction from some clown charging $1 for a solution, we decided to put up a post, kind-hearted souls that we are.  Just can’t bear to have the eBay guy make his $1!.

(Here a link to the auction for those who read this post within the period that eBay keeps the auctions up.)

If you’re needing to connect more than 8 tuners to a single dish, there are multiple options:

1) Go SWiM (with an E2 Chassis)! DIRECTV hasn’t made SWM (single-wire multiswitch) equipment readily available to residential customers, but we have a full line of DIRECTV SWM equipment available.  I confess that the SWM approach is more expensive than a 6×16, but it is a very reliable solution. Rather than using a 6×16, you’d purchase a SWM E2 chassis and two SWMs. We offer a SWM E2 package that includes what you need.  You will also find this SWM E2 wiring diagram handy.

2) Go SWiM (with four 1×2 splitters)! If you want to use SWMs on the cheap (or at least cheaper than the E2 package), then you can purchase 4 1×2 high frequency splitters and use 2 SWMs. See the wiring diagram for this setup (wiring is critical with 1x2s–check this diagram carefully).  This is not the best approach, because you’ll have more dB loss with splitters than with the E2 chassis, but it might be worth a try if your runs (from dish to splitters/SWMs and from SWMs to receivers) are reasonably short. If you have a long-ish run from dish to splitters/SWMs (say, >40 ft, although the exact numbers are fuzzy and depend on, among other things, your cable quality), you might also need a polarity locker, and possibly a DIRECTV amplifer with LEDs. Obviously, the addition of this equipment can add significant cost to this approach. If you have the luxury of time, you might try it with the 1x2s, and then add the other equipment if you are having signal issues.

3) Use a pair of 6x8s (with four 1×2 splitters). Instead of SWMs, you can use two WB68 multiswitches and four 1×2 splitters. I’m quite sure that this is what the eBay guy was going to charge you a buck to tell you. Basically, this setup is the same as the one in #2 above, but rather than using 2 SWMs, you’d use two 6x8s. See this wiring diagram, which isn’t perfect, but it shows one 6×8 and one SWM. If you are using two 6x8s, you’d just substitute a WB 6×8 for the other SWM.  Same caveat about the polarity locker and amp apply here.

4) Use a tap instead of splitters. A middle-of-the-road approach is to use two WB68s and a DIRECTV-approved satellite tap. The tap is a fancy (and more expensive) way of splitting 4 satellite feeds.  The tap has less dB loss than using four high-frequency splitters  and may enable you to run without an amp and polarity locker.

So there you have it–four substitutes for the WB616 Zinwell switch. If you have any questions, feel free to contact us with questions or use our new online chat!