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DirecTV Product Information Site Change WeaKnees News

Lower Prices on DirecTV TiVo Satellite Tuner Repair

As more and more DirecTV TiVos age, we’re seeing many, many more satellite tuner failures. What was once a rare repair job for us has become much more standard, and that being the case, we have a lot more experience with this type of repair job, and we’re able to fix them much more effectively. 

So we’ve reduced the price of these repairs, and now they are a very compelling alternative to getting a replacement unit. Repairs start at just $129. See the full information on our DirecTV TiVo Satellite Tuner Repair page.

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Customer Contacts DirecTV

DirecTV HD DVRs Requiring Restarts Today?

Well, it looks like our customers aren’t alone. We’ve had several customers call with HR2X problems, that were solved by a simple restart. And it looks like this affects a pretty large group of people – at least, those who care to go online to report it.

The problem, as reported, is that the unit seems to be off, and is unresponsive to the remote. Pulling the plug and rebooting the unit seems to solve the problem

More at Engadget.

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DirecTV Product Information WeaKnees News

1.5 Terabyte Drives for DirecTV HD DVRs

We’re now installing 1.5 Terabyte drives in several DirecTV HD DVRs models, including the HR20, HR21, HR21 Pro, and HR22. This applies to all sub-versions of each model.

The 1.5 Terabyte drives enable customers to record up to 210 hours of MPEG2 HD video, or up to 360 hours of MPEG4 HD video, or a combination of the two. At standard definition levels, these drives enable up to 1500 hours of recording.

If you already have a DirecTV HD DVR – See our DirecTV HD DVR Upgrade Kit page for full information on ways to max out your unit to the largest recording capacity available.

If you’re looking for a 1.5 Terabyte DirecTV HD DVR – See our DirecTV HD DVR page for three different options of units with this huge drive, already installed, ready to go.

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DirecTV TiVo News

More Info on the DirecTV HD TiVo

DirecTV sent down a message to TiVo users this week about the announcement of a new DirecTV HD TiVo coming in 2009. The screenshots are posted here if you want to see them, but the interesting nuggets of info are:

  • DirecTV’s Broadband DIRECTV on DEMAND – which means the unit will have to support networking
  • Universal Swivel Search – so it might work with Amazon’s Unbox (now Amazon Video on Demand)
  • KidZone – Since this means it interacts with TiVo’s servers, it’ll likely work with some features from TiVo’s website, hopefully online scheduling.

At least this sets the stage for the possibility that TiVoToGo and all of those great networking features will be part of this new unit. Frankly, even if they aren’t, many people will want the unit just for the interface. But we’ve grown accustomed to the evolution of the cable TiVos, and we’re hoping this DirecTV unit will see those same enhancements.

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DirecTV TiVo News WeaKnees News

New HD TiVo for DirecTV

Well, we were at the point where we were pretty sure it would never happen. And, happily, we were wrong!

TiVo today issued a press release about a new HD TiVo for DirecTV that should be ready by the end of 2009. See the full information in TiVo’s press release.

We’ve had customers complain about DirecTV DVRs for years now, preferring the TiVo interface. And it looks like the day will come again when DirecTV and TiVo work together to make a DVR that has the best interface, and access to all of DirecTV’s programming.

DirecTV and TiVo ceased manufacture of the HR10-250 years ago now. That unit, still very popular among our customers (and still the main unit in my house) was the first mainstream HD DVR at all, and the only HD TiVo for several years, as well as the only DirecTV HD DVR for many years. Many TiVo fans even joined DirecTV just to get to use this hardware.

But as DirecTV decided to move to MPEG4 for new HD channels to conserve bandwidth, they needed to produce new equipment to deal with the MPEG4 signals. So they produced newer DVRs without TiVo – the HR20 and HR21. These units can read the older MPEG2 signals and the newer MPEG4 signals. The TiVo-based HR10-250 can only read the MPEG2 signals, and is therefore unable to get the new channels DirecTV releases in HD – and some even in SD.

During the DirecTV reign of Rupert Murdoch, we guessed that new hardware with TiVo would never be developed, because one of News Corp’s other companies was NDS, an engineer of DVRs in Europe and Israel. NDS engineered DVRs for DirecTV.

But now that Murdoch’s News Corp. isn’t in control any more, it seems that TiVo was able to start work with DirecTV all over again.

For years now, we’ve been helping customers navigate the split between TiVo and DirecTV. It looks like, at last, those days may be coming to an end, and customers who love both DirecTV and TiVo won’t have to decide between them any longer. It may be a long year of waiting . . .