Categories
Customer Shipment

Crazy Package Received

We get one of these every now and then – but this one is a little more unusual.

package-with-stamps

In addition to the 80+ stamps on here, (that’s $50) there’s a metered one for $2.50. And it wasn’t put on afterward, because the stamps are placed around it.

A WeaKnees customer really thought this one through . . .

Categories
Customer Shipment

Largest TiVo Ever?

That’s what you’d think, anyway. This monster arrived via Fedex Overnight service – which must have cost a small fortune.

While we stress packing your TiVo safely when shipping it, this is really overkill. Alas, there was but one regular-sized TiVo in the massive box.

We’ve put a WeaKnees shipping box on top for size-comparison purposes.

Categories
Customer Shipment Troubleshooting Help

Dirtiest TiVo Ever?

OK – probably not quite, but it’s pretty bad. And I’m not talk pornography (although we happen to have a good one of those here today also) but straight-up, actual dirt.

Super Dirty TiVo

See that strange blob on the right that looks like a prop from a ’70s outer space movie? Its smaller sibling is just to the left of the fan.

Here’s another shot from a different angle:

Let us implore you: please, please! consider cleaning out your TiVo. This adds a huge amount of heat to the inside of the unit, both by insulating the heat, and impeding the air flow. In this case, the power supply was blown, likely because it overheated.

If you have a hankering to open up your unit and clean it, just be sure to take the normal precautions:

  • Unplug the unit and let it sit for five minutes. This lets the drive spin down, and drains power from the capacitors.
  • Take the unit outside, or to a well-ventilated space.
  • Carefully remove the cover.
  • Clean the interior with compressed air, using short blasts from at least 12 inches away. 
  • Never use a vacuum on the unit. Static electricity could cause serious problems.

Think of it as preventative maintenance: an apple a day for your TiVo.

Categories
Customer Shipment

Customer Shipment of the Day

What great packaging! You used the plastic endcaps that we spend a fortune on! Thanks!

Oh, what’s that? You needed a bag for the drive? And so you used the one from your prescription for lubricating jelly for your bowels? Great! Thanks!

But, seriously folks: please, please don’t send us such packaging. It’s kinda gross, really.

If you call today and you’re on hold, that’s because we’re busy disinfecting the office.

Categories
Customer Shipment

Desert TiVo

This one takes the cake – dirtiest TiVo ever. King Tut’s got cleaner stuff:

Sand TiVo 1

Sand TiVo 2

And yet, with a new drive, it works . . . Don’t try this at home.