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Product Information

TiVo and the Digital Television 2009 Transition

You’ve likely heard that there will be some big changes in the broadcast TV industry in February of 2009. But there’s a lot of misunderstanding out there about what’s exactly changing, and which situations the change affects.

(Yes, “DTV” will cause confusion. It means “digital television” here but means “DirecTV” to many.)

The Short Version

The condensed version is pretty straightforward: if you have satellite (DirecTV or Dish) or cable TV, these issues don’t affect you. The equipment you have (receiver and/or cable box) will continue to output the same signal you currently receive. But if you have an antenna, and you aren’t using it exclusively for HD, then you’ll likely need to get some new equipment by February of 2009.

The Details

Essentially, the issue is that the FCC (the federal government agency regulating the airwaves) gave out to broadcasters additional spectrum for them to broadcast digital signal – both standard definition (SD) and high definition (HD). As part of this program, the FCC also took back the spectrum these broadcaster were using for traditional analog SD transmissions. But to make the transition less painful, they allowed for an overlap period where broadcasters could use both the analog and digital areas of the spectrum allocated to them to broadcast both simultaneously. We are in this transitional period currently.

So to be totally clear, this change only affects customers who use that which will be taken back by the FCC: analog SD antenna broadcasts. They want the airwave spectrum back. They really don’t care (at this point) what goes through cable wires or satellite transmissions.

Most, but not all, standalone TiVo DVRs, including the HD models, can receive these transmissions. So if you have a TiVo set up with antenna reception, you’ll likely see at least some change in February of 2009. If you only have antenna as a programming source, you’ll need additional equipment to keep receiving channels (coming to that). If you have antenna as one input source, but you have others, you may not care about the difference.

If you have an HD TiVo connected to an antenna, you’ll basically lose the analog channels, but retain the digital ones. So if you currently receive 7, 7-1, 7-2, and 7-3, you’ll lose the basic 7, but you’ll retain the 7-1, 7-2, and 7-3. The newest list of digital channels broadcasting nationwide is generally here.

Many cable customers are concerned that cable companies will be cutting their analog service. Cable companies can do this if they choose to, but the cable company conversion to digital broadcasting is largely the decision of the cable provider, not the FCC at this point. In fact, the FCC is helping to keep analog alive in the cable world: “Cable companies are actually required by FCC rules to continue offering local broadcast stations to their customers in analog as long as they offer any analog service. This requirement will continue for at least three years after February 17, 2009.”

Converter Boxes

The FCC didn’t want to render all of the analog equipment out there useless, so they’ve been working with a few manufacturers to get converter boxes produced. Otherwise, all older TV sets (pretty much any non-HD TV), VCRs, and DVRs would be useless. So the converter box works, in a sense, like a cable or satellite box, taking one type of transmission (digital antenna broadcasts) and tuning and converting that to an analog output for a TV, VCR, or DVR. The result is that the converter box must tune the channel, rather than the TV, VCR, or DVR. This may make some installations more complicated. It will certainly also prompt many users of older equipment to just upgrade their equipment, rather than to get a converter box.

Compatible Digital Equipment

Most newer TVs include digital tuners now. In fact, the FCC requires any TV sold at this point to be capable of tuning digital antenna transmissions internally (and they fined some companies recently for selling equipment that didn’t comply). So any TV purchased after March 1, 2007, should be able to receive digital antenna signals.

In the TiVo world, this likely explains why TiVo’s latest standard definition DVR, the Dual Tuner model, lacks antenna input totally; they wouldn’t be able to sell this unit at some point since it would have analog but not digital antenna capabilities.

Our latest shipment of Series3 TiVos was complete with this notice:

So the Series3 complies with the FCC regulations. It receives both analog and digital inputs via the antenna port. The TiVo HD has the same capabilities in this regard.

Roundup

This transition won’t affect most TV and TiVo viewers – all of those with DirecTV, Dish, and cable. It only will affect antenna users, and of those, only users who get analog channels still. For those users, they can either get converter boxes to use with their TiVo (TiVo hasn’t released full information about which DVRs will support what converter boxes) or they can get a newer HD TiVo and begin to receive the digital antenna broadcasts.

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TiVo News Troubleshooting Help

9.3c Update Available via Priority List

We’ve had a bunch of questions about setting up units with antenna inputs recently. Customers with new drives, or re-doing Guided Setup with Series2 units with 9.3 have experienced problems with the auto-search for channels. TiVo knows about it, and is supplying a fix for it – 9.3c. If you have an affected unit, get on the priority list here:

http://research.tivo.com/93priority/index.htm

Thanks to GizmoLovers for the first report that we saw – this answered several questions for us over the weekend!

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WeaKnees News

New Forum for DIRECTV Single Wire Multiswitch (SWM) Issues

At WeaKnees, we’re really enamored of the new SWM8 multiswitches from DirecTV. They make installation so much easier – largely using just existing cable TV lines to send even multiple DirecTV streams around a house. Frankly, wiring this way is a whole different world, and much, much faster.

But as with any new technology, this brings up a whole host of issues, problems, questions, and troubleshooting info. So we’ve added a new forum on our forum site just for this one product. We’ve had a lot of experience with these SWMs and we’re eager to help spread the word. And, so far, most DirecTV installers haven’t been trained on this technology. So if you have pre-sale, post-sale, or just plain-old questions, come on over and post and we’ll do our best to help ASAP!

Single Wire Multiswitch for DirecTV Forum

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Customer Shipment Troubleshooting Help

Dirtiest TiVo Ever?

OK – probably not quite, but it’s pretty bad. And I’m not talk pornography (although we happen to have a good one of those here today also) but straight-up, actual dirt.

Super Dirty TiVo

See that strange blob on the right that looks like a prop from a ’70s outer space movie? Its smaller sibling is just to the left of the fan.

Here’s another shot from a different angle:

Let us implore you: please, please! consider cleaning out your TiVo. This adds a huge amount of heat to the inside of the unit, both by insulating the heat, and impeding the air flow. In this case, the power supply was blown, likely because it overheated.

If you have a hankering to open up your unit and clean it, just be sure to take the normal precautions:

  • Unplug the unit and let it sit for five minutes. This lets the drive spin down, and drains power from the capacitors.
  • Take the unit outside, or to a well-ventilated space.
  • Carefully remove the cover.
  • Clean the interior with compressed air, using short blasts from at least 12 inches away. 
  • Never use a vacuum on the unit. Static electricity could cause serious problems.

Think of it as preventative maintenance: an apple a day for your TiVo.

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AppleTV Product Information WeaKnees News

AppleTV 2.0.2 Update

As with all of our upgrades for TiVos, our upgrades for AppleTV units have survived every single upgrade to the AppleTV OS without a bit of a problem. And due to the way we perform these upgrades, we don’t expect any of them to cause a problem, ever. So if you are wondering whether you should apply the AppleTV update to 2.0.2 on a unit we’ve upgraded, go right ahead!