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Customer Contacts Customer Shipment

The Best TiVo Shipment Yet

OK, so this one probably isn’t exactly the fault of the customer, but maybe the shipping company? 

I’m pretty sure that with a little work we’ll get this baby up and running in no time.

damaged-tivo-2

 

damaged-tivo

So the moral of the story isn’t really “pack your TiVo well,” but “don’t let a truck run over your TiVo.”

Categories
DirecTV Product Information WeaKnees News

2 TB Upgrades for DirecTV HD DVRs AvailableAs

Following on Monday’s news of full HD DVRs with 2 TB of internal storage, we’re now shipping upgrades for DirecTV HD DVRs with 2 TB also.

We offer this upgrade two ways:

  • As an internal upgrade: you send us your DVR and we upgrade it and return it.
  • As an external upgrade: we send you a plug-and-play drive for your DVR.

Both of these options are available with our copy service, where we move your content from your current drive to the new 2 TB drive. Of course, if you want that with the external drive, you still have to send in your unit.

More information and pricing is on our DirecTV HD DVR Upgrade page.

Categories
DirecTV Product Information WeaKnees News

HR20, HR21 Pro, and HR22 with 2 TB Internal Drives

Starting today, we’re now shipping DirecTV’s HD DVRs with up to 2 TB of internal storage. We’re using the Western Digital Green Power series of drives in these units, the same series of drives we use at the Terabyte size.

As with other Green Power drives, these run cool and they really make surprisingly little noise for a hard drive at all, much less for a huge hard drive.

 

DirecTV HD DVR HR22
DirecTV HD DVR HR22

The 2 TB drive gives you up to 480 hours of HD storage, depending on compression and format. See our whole line of DirecTV HD DVRs.

Categories
WeaKnees News

WeaKnees Succumbs

Sooner or later, we had to do it.

Now, we can’t promise we’ll be faithfully Tweeting, but, for now, we’ll try. So news that’s too minute to bother posting here, or random thoughts that just don’t apply, will be Tweeted. Don’t say we didn’t warn you.

http://twitter.com/weaKneesTiVo

or, in the land of Twitter:

http://bit.ly/BUEeO

twitter

Categories
DirecTV Product Information

DirecTV and Off-Air HD: The AM21 Shortage Continues

If you have a DirecTV HD DVR HR21 or later, and you want to get your OTA HD signals into your unit, you need the DirecTV AM21 (or, “antenna module”). This unit basically just adds off-air capability to your DVR.

But the AM21 has been out of stock pretty much everywhere for many weeks now. And our distributors don’t even know when they’ll be getting these units.

So what can you do? The answer is the HR20 DirecTV HD DVR. This was the first of the MPEG-4 capable DirecTV HD DVRs, and it has an off-air module built-in. DirecTV later removed this capability, likely to lower manufacturing costs, plus to force customers to get their local HD channels from DirecTV – at $5/month.

DirecTV HD DVR HR20

We still have a good supply of the HR20 in stock, shipping every day from our warehouse in Los Angeles. If you’re looking for a new DVR with OTA capability, this is a great machine, and, currently, the only way to get OTA into an MPEG-4 DirecTV DVR.