If you’ve got a Series1 TiVo (Sony SVR-2000 and Philips HDR series) and you’re getting a lot of “call interrupted,” you’re not alone.
We’ve been getting a LOT of inquiries via email and phone from people having this problem. We’re pretty sure it’s not a problem in the TiVos themselves, but rather at TiVo HQ. There are just too many reports for this to be a coincidence.
Over at TiVoCommunity, there’s a whole thread on the issue full of people experiencing these problems.
So, while we’d love to sell you a replacement hard drive or an external modem, we really think the best move is to sit tight and see if TiVo sorts this one out.
UPDATE: Looks like this does NOT just affect Series1 TiVos. I’ve been corrected by several people here at WeaKnees that this is happening with Series2, HD, and even Premiere units, not just with phone lines, but also with network connections.
TiVo! Help!