As we transition from our almost-depleted stock of new DirecTV R10 TiVo DVRs, we’re starting in on our stock of refurbished units. Largely, these are old customer returns for non-defective reasons (meaning customers didn’t want them). They’ve been tested, and our internal testing is showing them to be rock-solid.
So these units present us a bunch of challenges. Do people want them bare, or with drives? Are they replacing old units that already have a card, or do the customers need access cards? Does the customer have a remote from an older unit?
To make these units work for everyone, we’ve redesigned our DirecTV TiVo page. Now you can choose what you want exactly, and only pay for what you need. So far, customers seem to be extremely happy with the flexibility.
One final note: as our R10 stock depletes, so does our HR10 stock. If you’re looking for an HR10, get one soon! We won’t have them much longer.